I completed an offer but did not get my reward

Most rewards arrive within minutes. Some advertisers take a few hours, and shopping cashback can take weeks while the shop's return period runs.

If yours is missing:

• Check that you finished every step the offer asked for, as a new user.
• Make sure you were not using a VPN or proxy — advertisers do not pay for those.
• Open the wall, tap Help, and send a claim for that offer. It includes your click automatically, which makes it much faster for us to track down.