Help centre
How can we help?
Straight answers about earning, payouts, setup and rewards. Most questions are answered right here in under a minute.
Browse by topic
Getting started
Signing up, confirming your site and going live.
10 answers
Earnings & payouts
What you earn, when it is paid and how.
9 answers
Setup & plugins
Adding the wall, plugins, crediting users, design.
10 answers
Rewards & missing coins
For users: rewards that have not arrived, VPNs, cashback.
10 answers
Advertising
Campaigns, budgets, funding and website visits.
7 answers
Account & safety
Logins, emails and reporting a problem.
3 answers
Affiliate programme
Referring publishers and getting paid for it.
2 answers
Most asked
- When do I get paid? Earnings from one month become payable 30 days after that month ends. So everything earned in August can be withdrawn from 30 September. This window… Earnings & payouts
- Why are offers different for me than for my friend? Offers are matched to each person. Your country, your device and which offers you have already completed all change what you see, and some… Rewards & missing coins
- I completed an offer but did not get my reward Most rewards arrive within minutes. Some advertisers take a few hours, and shopping cashback can take weeks while the shop's return period runs. If… Rewards & missing coins
- Can I use a VPN? Please do not. Advertisers check where their users really are, and completions made through a VPN or proxy are usually rejected — which means no… Rewards & missing coins
- What is "On its way" in my reward history? That is cashback from a shop that has recorded your purchase but has not confirmed it yet. Shops wait until their return period ends, which can take… Rewards & missing coins
- How does advertising with Offerwall.GG work? You pay for results, never for impressions or clicks. Choose what counts — an install, a sign-up, a deposit, or a timed visit to your website — set… Advertising
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